Privacy Policy

Effective Date: 16.09.2024

Skyline Home Appliances (referred to as "we", "us", or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.skylineappliances.com, use our services, or interact with us in any way. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information to provide you with a seamless experience on our website and improve our services. This includes:

Personal Information:

• Name
• Email address
• Phone number

Non-Personal Information:

• Browser type and version
• Device information (IP address, operating system)
• Web pages visited, time spent on the website, and click-through data
• Referral website or search engine

2. How We Use Your Information

We use the information we collect in the following ways:

• Customer Support: To respond to inquiries, provide technical support, and improve customer service.
• Personalization: To tailor content, product recommendations, and marketing communications based on your preferences.
• Marketing: To send promotional materials, offers, or newsletters (you can opt-out at any time).
• Website Improvement: To analyze website usage and enhance our site's functionality and user experience.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Legal Requirements: If required by law or legal process, we may disclose your information to authorities or regulators.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Recognize you on future visits
• Store your preferences
• Analyze traffic and site performance
• Deliver personalized content and ads

You can choose to disable cookies via your browser settings, but this may limit certain functionalities of our website.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure socket layer (SSL) encryption for online transactions
• Firewalls and security patches on our servers
• Regular monitoring and updates of security practices

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@skylineappliances.com.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

📧 Email: info@skylineappliances.com
📞 Phone: +91-7982226984
📍 Address: Skyline Home Appliances, 15/46 A, G.F. Tilak Nagar, New Delhi - 110018, India

By using our website, you acknowledge that you have read and agree to this Privacy Policy.