Skyline Home Appliances Return & Exchange Policy
Effective Date: 16.09.2024
Return & Exchange Policy URL: https://skylineappliances.com/return-policy.html
At Skyline Home Appliances, we strive to provide you with the highest quality products. However, if you encounter any issues with your purchase, we’re here to help with our return and exchange policy.
1. Return Policy (India Only)
We accept returns for defective products only. If the product you received is damaged or has a manufacturing defect, you can request a return within 10 days of receiving the product.
Conditions for Return:
- The product must be unused, and all original packaging and accessories must be intact.
- You will need to provide proof of purchase, such as an invoice or order confirmation.
- Return requests must be made through our website or customer support team.
To initiate a return, visit our Return Policy Page and follow the instructions.
2. Exchange Policy (India Only)
We accept exchanges for defective or damaged products. You may request an exchange within 10 days of receiving your order if the product has any functional or manufacturing defects.
Conditions for Exchange:
- The product must be returned in its original condition with packaging, accessories, and proof of purchase.
- Exchanges are subject to product availability. If the product you wish to exchange is out of stock, we will offer an alternative item or process a refund.
3. Non-Eligible Products for Return & Exchange
- Products that are damaged due to customer mishandling or improper use.
- Items that are not defective but are returned for reasons like change of mind.
- Products returned without prior authorization from Skyline.
4. Return & Exchange Process
- Contact our customer support at +91-8287672846 or email us at info@skylineappliances.com.
- Provide details of the issue and submit proof of purchase.
- We will process the return/exchange request and provide instructions for shipping the product back to us.
Refunds (for returns): Once the defective product is received and inspected, we will initiate a refund to your original payment method within 7-10 business days.
For more information, please visit our Return Policy Page.
